Terms and Conditions
1. Identification
The website tecsisel.com (hereinafter referred to as the “Website”) is owned and operated by:
Tecsisel – Technology, Electrical Systems, Ltd. (Tecsisel)
Tax Identification Number: 505 554 739
Address: Tecsisel Building, Rua das Queimadas, No. 6, Sernada, 3505-330 Santos Evos, Viseu
Email: geral@tecsisel.pt
Telephone: +351 232 441 005
2. Scope and acceptance
These Terms and Conditions govern access to and use of the Website. By browsing the Website, the user accepts these Terms and Conditions, as well as the Privacy Policy and the Cookie Policy, which form an integral part of them.
3. Information and content
Tecsisel endeavours to ensure that the information on its website is accurate and up to date, and corrects any errors or inaccuracies of which it becomes aware as soon as possible.
Images of products, installations and projects are for illustrative purposes only. The technical specifications, dimensions, capacities and performance figures shown are indicative and may vary depending on the model, configuration and installation conditions. For detailed information on a product or solution, we recommend consulting the relevant technical data sheet or contacting our team directly.
4. Catalogue, enquiries and quotations
The product catalogue available on the website is for information purposes only. Tecsisel products and solutions can be purchased by contacting our team directly.
Every Tecsisel system is designed and programmed to meet the customer’s specific requirements. Consequently, the binding commercial terms (price, specifications, delivery and installation deadlines, warranty and payment terms) are those set out in the written quotation sent by Tecsisel and accepted by the customer.
Enquiries and requests for quotes submitted via the website are reviewed by our team, who will reply as soon as possible.
5. Intellectual and industrial property
All content on the Website, including text, images, videos, technical drawings, software, logos, trade marks and other distinctive signs, is the property of Tecsisel or of third parties who have authorised its use, and is protected by the applicable legislation on copyright and industrial property rights.
The products and solutions developed by Tecsisel, including those protected by patents, are covered by the company’s industrial property rights.
The reproduction, distribution, modification or use, in whole or in part, of any content on the Website for purposes other than personal consultation is subject to prior written authorisation from Tecsisel.
6. Use of the Website
The user undertakes to use the Website lawfully, in good faith and in accordance with these Terms and Conditions, and to refrain from any use that may damage, overload or compromise its operation, its security or the rights of Tecsisel and third parties.
The information provided by the user in the forms on the Website must be accurate, complete and up to date.
7. Links to third-party websites
The website may contain links to third-party websites, provided for the user’s convenience. These websites are governed by their own terms and policies, which we recommend you consult. Responsibility for their respective content and practices lies with the organisations that manage them.
8. Liability
Tecsisel makes every effort to ensure the availability and proper functioning of the website. Access may be temporarily suspended for maintenance or updates, or for reasons beyond Tecsisel’s control.
Tecsisel’s liability in relation to the use of the Website is limited to the extent provided for by law. Technical or investment decisions should be based on the commercial proposal and the personalised advice provided by our team.
9. Protection of personal data
The processing of personal data collected via the Website is governed by our Privacy Policy.
10. Alternative dispute resolution
In the event of a consumer dispute, the consumer may refer the matter to an alternative dispute resolution body for consumer disputes, in accordance with Law No. 144/2015 of 8 September. Tecsisel recommends the CNIACC, National Centre for Information and Arbitration on Consumer Disputes (www.cniacc.pt). The full list of organisations is available on the Consumer Portal, at www.consumidor.gov.pt.
Users can also lodge a complaint via the Electronic Complaints Book.
11. Governing law and jurisdiction
These Terms and Conditions are governed by Portuguese law. Any dispute shall be settled by the courts of the district of Viseu, unless the law specifies another court as having exclusive jurisdiction, in particular in relation to consumer matters.
12. Amendments
Tecsisel may update these Terms and Conditions whenever necessary. The current version is always available on this page.
These Terms and Conditions come into effect from October 2026.
